Privacy policy

This Privacy Policy describes how Speckel (also referred to by “we”, “us”, “our”, the “Site” in this policy) may collect, use, store and disclose your personal information when you visit or make a purchase from the Site.

We will only collect, use, store and disclose with your personal information in accordance with the Privacy Act 2020 and this privacy policy.

By using this website you are agreeing to this Privacy Policy and consenting to the collection, use, storage and disclosure of your personal information as set out in this policy. Please do not use this site if you do not agree to this Policy.

Collection of Personal Information

We may collect personal information, directly from you, including but not limited to:

  • name

  • contact information

  • computer or network

  • interactions with us

  • billing or purchase information

If you contact us for customer support we may also need to collect additional information to process your request.

Providing some information is optional, however if you choose not to enter this information, we may be unable to provide products to you.

Using and storing Personal Information

We collect your personal information in order to:

  • fulfil orders placed through our Site, including shipping these to you

  • communicate with you, including about your order and to provide customer support

  • communicate with you, for marketing purposes (if applicable) and where you have agreed to receive this type of communication

  • administer, evaluate and improve our Site

  • improve our services

When you place an order through the Site, your personal information is stored through our website provider Squarespace. Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall. You can found more information in Squarespace’s privacy policy at www.squarespace.com/privacy.

We will retain your personal information for our records unless you ask us to remove this information. Please see the ‘Changing/accessing your personal information’ section below for more information.

If you provide product reviews, we may, with your permission, display these alongside your first name and last initial on public forums, including this website and our social media pages.

Sharing Personal Information

Besides our staff, we share this information with:

  • Squarespace, our website hosting provider, so they can provide website services to us, send emails to you on our behalf and learn about site traffic and activity

  • Stripe, our payment processor, so they can process payment for your order. We will transmit your personal information via an encrypted connection to our payment processor, Stripe. For more information on how Stripe uses and processes your payment information please read Stripe’s Privacy Policy. We don’t store your credit card details.

  • Our courier companies, so they can deliver your order to you

  • Mailchimp, as our email marketing service, where you have opted in to receive marketing communications

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We may also disclosure your personal information if we are required to do so by law.

Changing/accessing your personal information

You have the right to ask for a copy of any personal information we hold about you at any time, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at speckelnz@gmail.com.

We may require proof of your identity before being able to provide you with any personal information.

Non-personal information

Our Site collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, please visit the cookies Squarespace uses.

Third party links

Our website may contain links to third party websites that are not operated or controlled by us.

Speckel does not endorse the content on these sites, and is not responsible for the privacy or security practices of those third party websites. Third party websites are not covered by this Privacy Policy. We encourage you to read the privacy policies on any third party websites that you visit and especially before disclosing any personal information on other sites.

Changes to our Policy

We may, at our discretion, update or revise this privacy policy at any time and without notice, to reflect things such as changes to our processes, or due to regulatory change.

Any changes will take effect immediately once this webpage is updated, so we encourage you to review this information from time to time.

Contact

If you can’t find the information you are looking for, have questions about is privacy policy or how we manage your personal information, or would like to make a complaint, then please contact us at any time using our contact form or at speckelnz@gmail.com.

Last updated on 27 October 2021